Reference

satuan4d Privacy Policy for Your Account

satuan4d Privacy Policy explains how we collect, use and protect details connected with your account, including phone verification and wallet records from DANA, OVO, GoPay or QRIS.

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CONTACT PATHS

Get Privacy Help Beside Your Account

A clear contact route helps when you want to ask about personal data, correct an account detail or understand a payment record.

Account data request Ask us to confirm the personal details attached to your account, such as your verified phone number and contact record. We may ask for account checks before replying, so a request reaches the correct account holder and does not expose another person's data.
Wallet record check For a privacy question about DANA, OVO, GoPay or QRIS activity, provide the payment date and reference shown in your account. We use that context to locate the relevant record while keeping your wallet PIN, bank password and one-time code private.
Correction request If your phone or contact detail is inaccurate, contact support through the account path beside the cashier. Tell us what needs changing and why; we verify the request first, then update the record where the account and local-law requirements allow.
HANDLING DETAILS

How We Apply This Privacy Policy

We apply this Privacy Policy at the points where data is most useful: account creation, phone verification, wallet status checks and secure access from your device.

Collected details

We may receive your account name, phone number, verification result, device details and support messages. Payment references can show that a DANA, OVO, GoPay, QRIS, bank transfer or virtual account step was made, but we do not need your wallet PIN to check status.

Cookie controls

Cookies and similar browser records can keep a session recognised, remember a language choice and help us detect unusual sign-in behaviour. You can manage browser cookies through your device settings, although restricting them may require another login or limit parts of the account path.

Account security

Phone verification helps connect account access with the contact detail you supplied. We also use sign-in and device signals to investigate unusual activity. Never send us your password or one-time code; if access looks unusual, use the support path inside your account.

Retention periods

We keep account, support and transaction records only as long as needed for the purpose described here, account safety, dispute handling or a legal requirement. When a record no longer has a valid purpose, we delete it or remove identifying details where practical.

Your choices

You can ask what personal data we hold, request a correction or ask how a specific record is used. Send the request through the account support route with enough detail to locate it; we may verify your identity before making a change.

Policy contact

Privacy questions belong with our support team through the account area beside the cashier. Include your account phone number, request type and any relevant payment reference. We respond according to the checks and timing required where local law permits.

Privacy Policy Questions for satuan4d

These Privacy Policy answers address the account steps Indonesian customers ask about most often. They explain what happens during phone verification, how wallet references are handled and how to request a change. If your question concerns eligibility or account access, the answer depends on local law and the terms shown during your account process.

The satuan4d Privacy Policy covers account details, phone verification, device and browser records, support messages, cookies and payment references. It explains why we use those details for account access, security, status checks and legal duties where local law permits.

Yes. The Privacy Policy covers transaction references connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account steps. We use a reference and date to check status; we do not ask for your wallet PIN, bank password or one-time code.

Phone verification helps us connect account access with the contact detail you supplied and identify unusual sign-in activity. It also supports a data request or correction by helping us check that the request comes from the correct account holder.

You can contact us through the support path beside the cashier and ask what data we hold or request a correction. Include your account phone number and the detail involved. We may complete an identity check before sharing or changing anything.

Cookies can keep your session active, remember a language choice and help identify unusual device behaviour. You can restrict them in your browser settings. If you do, the account path may ask you to sign in again or may not work fully.

We retain account, support and transaction records for as long as needed for their stated purpose, account security, dispute handling or a legal requirement. After that period, we delete the record or remove identifying details where practical and permitted.

Open the support route inside your account, located near the cashier, and select a privacy-related request. State whether you need access, correction or clarification, then add the relevant date or payment reference without sharing a password or verification code.

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